Frequently asked questions

The Dojo Box is the 1st elite subscription box designed for the martial artist. Each month's unique theme provides products that are sure to unleash the martial artist within.

Our box subscription is mailed monthly.

No, you will never receive the same product more than once. However, there is a possibility of receiving a similar product, from a different brand, in a future box.

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.

All orders placed on the last day of the month by 11:59 PM EasternTime will start you with the current month’s box. Any orders placed 12:00 AM Eastern Time or later on the 1st of the month will start you with the new month’s box.

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At this time we have open shipping to the gentlemen in the U.S. To be notified when shipping to other countires, please click here.(http://www.thedojobox.com/contact-us) We are able to ship to any US territory and APO/FPO/AA/AE/AP destination. Please select the “US” option when ordering.

You can cancel your subscription at any time when on a monthly plan and will avoid next month’s charges if canceled before the next billing date. To cancel your subscription, contact us here and we will contact you within 48hrs. to help you with your request. If you do not receive an email or call to confirmation your cancelation/suspension from one of our team members, then that means that your subscription has NOT been canceled. Please contact us if you are unsure if your subscription is active or suspended.

Sometimes things happen. We’ll be happy to evaluate your situation on a case by case basis and figure out the appropriate resolution to your situation at hand. We will not issue any replacements or refunds for orders where issues are not addressed within 30 days of shipping.

An annual subscription cannot be canceled in the middle of the gift. If you would like to stop your subscription from renewing for another year, please contact us (javascript:void(0))and we will make sure to expire your subscription before auto-renewal.

There are no cancellation fees associated with terminating your monthly subscription, unless you cancel after the next billing date. You will then be charged for the following month and will receive that month’s box as your final reception. Canceling and refunding a prepaid subscription before the scheduled end date will incur a 20% fee that is to be taken out of your refund for boxes not sent.

Any monthly subscription option can be placed on a 30-day hold. After 30 days, the subscription will automatically switch back to being “active” and you are eligible to renew on the next renewal date. Click here to put your subscription on hold.

Magazines are distributed directly from BLACK BELT in the United States. If you are in the United States, BLACK BELT Magazine will begin shipping to your door in 4 to 6 weeks from the date you sign up. BLACK BELT magazine is not able to ship to countries outside of the United States. All US members receive a year of BLACK BELT magazine as a bonus to their one year subscriptionto The Dojo Box. The value of BLACK BELT magazine is not considered in the total retail value of the boxes distributed by The Dojo Box.